Privacy Policy

Effective Date: June 1, 2023

This Privacy Policy describes how Tenant Stars ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide when using our services:

For Landlords: Name, email address, password
For Tenants: PAN card number, username/tenant ID, email, phone number
For Reviews: Property details, tenancy dates, ratings, and comments

1.2 Automatically Collected Information

We may automatically collect certain information when you use our services:

IP address and device information
Browser type and version
Usage data and service interaction

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services
To authenticate users and secure accounts
To facilitate tenant reviews and references
To communicate with users about their accounts
To improve and optimize our services
To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following situations:

With Other Users: Tenant reviews may be visible to landlords who have the correct tenant PIN
Service Providers: With third parties who assist in operating our services
Legal Requirements: When required by law or to protect rights and safety
Business Transfers: In connection with any merger or sale of company assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of sensitive data in transit
Secure storage of personal information
Access controls and authentication mechanisms
Regular security assessments

5. Data Retention

We retain personal information only as long as necessary:

Account information is retained while your account is active
Tenant reviews may be retained indefinitely as part of the reference system
We may retain certain information as required by law

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

Right to access your personal data
Right to correct inaccurate information
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through our website or email.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]